tk89 Privacy Policy
tk89 gives the highest priority to protecting your personal information. Learn in detail what information we collect, how we use it, and how your privacy is protected.
Introduction & Scope
This privacy policy ("Policy") applies to the tk89 platform and all related services. When you use the tk89 website, create an account, or use any of our services, you agree to the terms of this Policy. This Policy applies to users in Bangladesh.
tk89 treats your personal information with the utmost seriousness. We are committed to never selling or transferring your data to any unauthorised third party. Our secure platform uses SSL encryption technology to keep every transaction and piece of personal information safe.
This Policy may be updated at any time. When changes are made, we will publish the latest version on this page. We encourage you to visit this page regularly to stay informed about updates.
What Information We Collect
tk89 collects user information through various channels and processes. The detailed categories of information collected are listed below:
Personal Identification Information
- Full name and date of birth — for identity verification and age confirmation.
- Email address — for communication and account-related notifications.
- Mobile number — for transaction verification and security confirmation.
- National ID information — for required KYC verification.
Financial & Transaction Information
- Mobile banking numbers (bKash, Nagad, Rocket, Upay) — for processing deposits and withdrawals.
- Transaction history — for account security and fraud prevention.
- Deposit and withdrawal amounts — for accurate record keeping.
Technical & Usage Information
- IP address and device type — for security monitoring.
- Browser information and operating system — for improving service quality.
- Gaming history and preferred categories — for providing a personalised experience.
- Cookie and session data — for maintaining website functionality.
Purpose of Data Use
tk89 uses collected information only for the purposes described below. Your information is never used in an unauthorised manner under any circumstances.
Account Management
Your information is used to create, verify, and manage your tk89 account. This information is essential for ensuring account security and preventing unauthorised access.
Financial Transaction Processing
Your information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Financial information is required to verify and correctly process each transaction.
Customer Support
Relevant information is used to enable our 24/7 live chat and email support team to resolve your issues quickly.
Platform Improvement & Analytics
Usage patterns and preferences are analysed with the aim of improving the user experience. This analysis is conducted entirely anonymously and is not used to identify any individual.
Fraud & Security Monitoring
Technical information is analysed to detect unusual transactions or suspicious activity and keep your account and funds secure.
Legal Compliance
Information may be retained and provided as required to comply with applicable laws and regulations, and in response to legitimate requests from legal authorities.
Cookie Policy
The tk89 website uses cookies to improve the user experience and maintain certain essential functions. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the core functionality of the website — maintaining login sessions, managing security tokens, and saving your preferences. The site cannot function properly without them, so there is no option to opt out of these.
Analytical Cookies
Analytical cookies are used to understand how users interact with the site. This information is collected entirely anonymously and is used solely to improve the quality of the site.
Cookie Controls
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to use some features of the site. Please refer to your browser's help page for more details.
Data Sharing & Disclosure
tk89 does not sell your personal information to third parties. However, information may be shared in the limited circumstances listed below:
Service Provider Partners
Only necessary information is shared with partners who provide essential services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Requirements
Relevant information may be provided in response to court orders, legitimate government requests, or legal obligations. In such cases, we will provide only the information that is legally required.
Fraud Prevention
Information may be shared with relevant authorities for the purpose of preventing serious fraud or cybercrime. This step is taken to ensure the safety of all users.
No Use for Marketing Purposes
tk89 never sells or transfers your information to advertising or marketing third parties. Your privacy always takes priority over commercial interests.
Data Security Measures
tk89 has put in place industry-leading technical and administrative measures to protect your information.
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption, which keeps your information safe from interception.
Firewall Protection
Advanced firewalls and intrusion detection systems continuously monitor our servers.
Two-Factor Authentication
Two-factor authentication can be enabled to prevent unauthorised access to your account.
Secure Data Storage
All sensitive information is stored in encrypted format on secure servers.
Regular Security Audits
Regular security assessments are conducted by third-party experts.
Staff Training
All staff involved in data handling receive regular training to ensure strict compliance with privacy policies.
Your Rights & Controls
As a tk89 user, you have certain important rights over your own information, which we fully respect.
1. Right to Access
You can find out at any time what information we hold about you. Please contact our support team to make this request.
2. Right to Correction
If there are any errors or gaps in your stored information, you can request that it be corrected or updated. We are always ready to ensure accurate information is kept on record.
3. Right to Deletion
In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations or ongoing dispute resolution.
4. Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can opt out at any time. Let our support team know and we will update your preferences accordingly.
5. Right to Lodge a Complaint
If you have any concerns about how we handle your data, please contact us directly. We take all valid complaints seriously and aim to resolve them promptly.
Data Retention Period
tk89 retains your information only for as long as necessary. The retention period may differ depending on the type of information:
Active Account Information
All account-related information will be retained for as long as your account remains active. This information is essential for providing our services.
Financial Transaction Information
Transaction records may be retained for an extended period in accordance with legal and financial regulatory obligations. These records are necessary for dispute resolution and legal protection.
Inactive or Closed Account Information
After an account is closed, some information may be retained for a limited period — particularly to fulfil legal obligations and support any ongoing investigations. Once that period has passed, the information is securely deleted.
Protection of Minors
tk89 strictly prohibits use by minors. Our platform is for users aged 21 and above only.
Age Verification Process
Age is verified at the time of account registration. The KYC process confirms age through a national ID card or other verifiable documents. If a user is found to be a minor, the account is immediately closed and all information is securely deleted.
A Message to Parents
Parents are requested to ensure their children are not able to access this platform. Please use parental control software on your devices. If you suspect that a minor has an account, please contact us immediately.
Contact Us
If you have any questions, concerns, or requests regarding our privacy policy, please do not hesitate to contact us. The tk89 support team is always here to help.
Live Chat
You can get instant help at any time through our 24/7 live chat support. Assistance is available in both Bengali and English.
Email Support
For detailed privacy-related requests, email us at:
[email protected]
Come to tk89 for a Safe Gaming Experience
With your information fully protected, tk89 continues to serve as a trusted online gaming platform in Bangladesh. Log in today and enjoy a safe, enjoyable gaming experience.