Terms & Conditions

These terms and conditions ("Terms") form a legal agreement governing the use of the tk89 platform ("Platform", "Site" or "tk89") and its services. The platform is operated by tk89 Gaming Operator ("we", "us" or "Operator").

By registering on tk89, logging in, or using the platform in any way, you are considered to have read, understood, and agreed to all the terms set out below. If you do not agree with any part of these terms, please stop using the platform.

We reserve the right to change these terms at any time without prior notice. Updated terms take effect from the date they are published, and continued use of the platform means you automatically agree to the new terms. We therefore recommend that you revisit this page regularly.

1.1 Age Requirement & Eligibility

You must be 21 years of age or older to use the tk89 platform. Access to this platform is strictly prohibited for anyone under eighteen years of age. We reserve the right to verify age at any time and may suspend or close an account where there is doubt.

You must also confirm that:

• You are acting as an individual on your own behalf, not on behalf of any third party.
• The funds deposited into your account come from a legitimate source.
• You are complying with the applicable laws of your jurisdiction.
• You are using the platform voluntarily and for entertainment purposes.

Opening an account on tk89 is completely free. Each person may register only one account. Holding multiple accounts is strictly prohibited and subject to penalties.

2.1 Information Required at Registration

• Full and accurate legal name
• Valid email address
• Active mobile number
• Date of birth (to confirm 21+ years of age)
• A strong password

2.2 Identity Verification (KYC)

tk89 may verify your identity at any time. You may be asked to submit the following documents:

• Copy of National ID (NID) or passport
• Copy of a recent utility bill (as proof of address)
• Document proving ownership of the payment method

Withdrawals may be held until the verification process is complete. Providing false information may result in account closure and balance forfeiture.

2.3 Account Security

It is your responsibility to keep your account login details confidential. You are responsible for all activity carried out through your account. If you suspect that unauthorised access to your account has occurred, contact our support team immediately.

tk89 processes transactions through Bangladesh's most widely used mobile financial services, which are fast, secure, and convenient.

3.1 Special Note on Rocket

Rocket is Dutch-Bangla Bank's mobile wallet service. You need an active Rocket account to carry out transactions using this method.

3.2 Transaction Limits & Security

Large transactions may require additional verification. If suspicious financial activity is detected, tk89 reserves the right to suspend transactions immediately. Involvement in money laundering or fraudulent activity will result in permanent account closure and the relevant authorities being notified.

tk89 offers various types of bonuses and promotions. Each bonus has its own specific conditions that must be met.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳32,000 → ৳15,000 bonus → total balance ৳47,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Important: wagering is calculated only on the bonus amount, not on the combined total of the deposit and bonus.

Example: ৳1,000 bonus × 15 = ৳15,000 in wagers must be placed before bonus winnings become withdrawable.

4.3 General Bonus Policy

• The same bonus cannot be claimed more than once.
• Bonus funds cannot be transferred to another account.
• Bonuses may be cancelled if promotional conditions are not met.
• tk89 reserves the right to change or cancel any promotion at any time.
• Attempting to collect bonuses through multiple accounts or fraudulent activity will result in all bonuses and winnings being cancelled.

tk89's VIP program offers special rewards to regular players. The program has three tiers, each with different benefits.

5.1 General VIP Tier Conditions

• VIP benefits are non-transferable.
• VIP tier status may change due to inactivity.
• Cashback is added to the account at a set time each week.
• VIP benefits may be cancelled in the event of a rule violation.

tk89 follows a fair play policy. We are committed to ensuring every player has an equal opportunity. Certain activities are therefore strictly prohibited.

6.1 List of Prohibited Activities

• Creating or operating multiple accounts
• Conducting artificial transactions for the purpose of collecting bonuses
• Using fraudulent software, bots, or automated tools
• Moving funds between accounts through balance transfers
• Selling or renting an account to a third party
• Any form of hacking or attempting unauthorised access to the system
• Indecent, threatening, or abusive behaviour

6.2 Consequences of Violations

If any of the above rules are violated, tk89 may take the following actions:

• Temporarily or permanently suspending the account
• Cancelling all bonuses, winnings, and cashback
• Forfeiting the balance
• Notifying the relevant authorities where applicable

tk89 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption technology to keep your information and financial transactions secure.

The information you provide at registration will be used solely for account management, identity verification, and meeting legal obligations. Your personal information is not sold to third parties.

To read our full privacy policy, visit the Privacy Policy page.

7.1 Use of Cookies

Our website uses cookies to manage sessions and improve the user experience. By using the platform, you are considered to have consented to the use of cookies.

tk89 believes that gaming is an entertainment activity. We encourage all our members to play responsibly.

8.1 Ways to Keep Yourself Safe

• Do not place bets beyond your means.
• Do not continue playing in an attempt to recover losses.
• Take regular breaks and set limits on your time and spending.
• If you feel that gaming is affecting your daily life or relationships, seek help.

For more information on responsible gaming and self-exclusion options, visit our Responsible Gaming page.

For players aged 21 and over only.

tk89 reserves the right to modify, temporarily suspend, or permanently discontinue the service in whole or in part at any time, for any reason or no reason. The site may be temporarily unavailable due to technical maintenance, upgrades, or other reasons.

9.1 Account Closure Request

You may close your account at any time. You are advised to withdraw your balance before doing so. To request account closure, contact support.

9.2 Limitation of Liability

tk89 is not liable for:

• Interruption to play caused by loss of internet connection
• Technical issues with your device or network
• Loss resulting from you sharing your login details with a third party
• Losses during unexpected technical errors or system failures

If you have any complaint or dispute, please contact our support team first. We are available 24/7 via live chat and email to help you.

Support email: [email protected]

We take all complaints seriously and strive to resolve them quickly. Support is available in both Bengali and English.

10.1 Dispute Resolution Process

• First, submit your complaint via live chat or email.
• Our team will review the matter and respond.
• Further investigation may take additional time if needed.
• The final decision will rest with tk89 authority.

10.2 Interpretation of Terms

If there is any disagreement over the interpretation of any part of these terms, tk89's interpretation shall be considered final. If any part of these terms becomes invalid or inapplicable, the remaining parts will continue to be in effect.